Jaxon
Carroll.

Thornwood Digital · Pleasant Grove, UT

• Full-service web development and marketing studio for small and mid-sized Utah businesses.
• Own the entire client lifecycle — sales, onboarding, builds, support, and retention.
• Run the operation on JaxHQ, custom software I designed and built for the job.

DentalQore · American Fork, UT

• Owned operational strategy and customer experience for a national web-services company serving thousands of dental practices.
• Cut monthly churn from 2.7% to 1.9% — a 30% reduction — by rebuilding onboarding, communication, and service resolution.
• Grew Google reviews from 900 to 1,200 in twelve months; halved service-delivery timelines and captured $15K in operational savings.
• Led six departments and served as the executive escalation point for high-impact accounts.

DentalQore · American Fork, UT

• Directed the web development team through 3,800+ custom client websites.
• Cut average build time from 15 hours to 7–8 and completion time from 90 days to 45.
• Shipped 14+ sites a week with a three-developer team — double the previous output, the fastest pace in company history.
• Hardened the proprietary WordPress platform for speed, security, and flexibility; mentored the team that ran on it.

DentalQore · American Fork, UT

• Built and launched 1,000+ custom responsive client sites end-to-end, averaging 8–10 hours per build.
• Set the company standard for development performance; Employee of the Month, January 2016; promoted to Development Manager after seven months.

Boostability · Lehi, UT

• Earlier roles spanning web development, process management, and SEO fulfillment.